Dryer stopped working after 4 times
Garry222
1/29/2019
The ventless dryer stopped working after 4 times. The repairmen determined there was a faulty LF switch that he had to buy and return again to install.
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No, I do not recommend this product
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Great dryer with maintenance issues
sdpate59
12/29/2018
This is one of the few ventless dryers made in the USA and has excellent features and tech. Unfortunately, the condenser clogs with lint no matter what the user does. Several reviews before mention this. Once the condenser is clogged with lint the efficiency of the dryer goes downhill and the time it takes to dry a load goes way up.
The only solution so far has been to call a service tech and partially disassemble the dryer to clean the condenser. It takes about an hour to clean the filter. I've had to do this about every 9 months. Between cleanouts, I assume the dryer is less and less efficient. It takes longer to finish similar loads as the lint builds up.
I hope Whirlpool comes up with a field fix such as an additional lint filter after the pull out filter. Even a smaller mesh on the three filter panes shown would stop more lint from collecting on the condenser.
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Yes, I recommend this product
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Ventless is nice...
Bamiller
11/7/2018
I got the whirlpool ventless 14 months ago, worked great first year. Waiting an hour and half to dry towels, no problem, but then start taking 5 hours to dry only one queen set sheets, only thing in the dryer. Other clothes as well took 4 and 5 hours, never dried. Called repair man, he said a lot of lint inside dryer interior where my vacuum could not reach. I cleaned both lint filters after every load, that was fine , trying to prolong the life of the dryer. I am so very disappointed, that this seems to be a big problem in the dryer design that causes the dryer to stop working. Because the reliability of dryer not lasting more than one year, I can not recommend this product to anyone. Whirlpool please fix this problem.
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No, I do not recommend this product
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Great performance
Gerald H
10/29/2018
I needed a ventless dryer and the Whirlpool surpassed my expectations. I like the moisture sensing feature. I can set it don't have to keep coming back to check on it. It's quiet as well. Very satisfied thus far.
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Yes, I recommend this product
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Whirlpool Hybrid Care Lint 2nd stage never cleaned
SinghS
9/30/2018
This dryer has a two-stage lint trap system and we are experiencing that lint gets into the interior of the dryer stopping it from functioning. Lint that makes its way to the interior parts of a dryer can't be cleaned. Although whirlpool says that use of Home vaccum cleaner will work, but it didn't.
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Yes, I recommend this product
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WARNING! Avoid at all costs! Does not dry clothes!
njnick
5/15/2018
We purchased this dryer in the fall of 2015 in order to shift the appliances around to be next to each other for ease of use, without having to re-run the vent line. I was also attracted by the fact it would be less energy consuming while being more gentle on the clothes whilst drying. Based on our ownership experience over these past years I would never purchase this dryer again. It has let us down time and time again, not performing the one job it was made to do...DRY CLOTHES!!! There was never a time this appliance performed the same from day to day. Most times, the drying time is twice that which should be required, running multiple cycles. Not very energy efficient if you ask me. Other times it fails to dry clothes completely, shutting off after one cycle or mid-cycle because of the sensor operation. Techs recommended using the "timed dry" setting only. WHY DOES IT HAVE A SENSOR OPTION THEN? Other times we'd be drying multiple loads (as a household does when you have kids and laundry piles up) and the drum wouldn't turn on starting the cycle. The dryer would turn on, but the drum failed to turn. We have had visits from appliance techs multiple times who have told us, "i have never worked on one of these", "there's no errors, seems to be working", "I'm going to replace the control board, its showing a fault", "just use the timed dry setting, the sensor mode doesn't work well as dry clothes could be hitting it instead of the wet ones", "you have to keep the lint traps clean" (trust me, we do), "whirlpool says it will keep running cycles until the clothes are dry, it will keep resetting itself" (meanwhile the clothes are dry and its running another full cycle). This dryer is complete GARBAGE, and NO tech knows how to work on it because of the alternate technology it uses. It is a huge costs investment and will not be worth it! I would not take a chance on it unless it comes with an extended service plan and full support. Be prepared to get entirely frustrated trying to do a simple thing like laundry.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Ventless is Fantastic
thishusbanddoeslaundry
4/15/2018
Hi, I have the previous version of this dryer (WED99HED) and I wanted to let everyone know that after using it for 3 years, I WILL NEVER USE ANYTHING BUT A FULL-SIZE HEAT PUMP, VENTLESS DRYER. Thank-you Whirlpool so much!!!! Our dryer has been great.
It dries clothes very well and at a much lower temperature than a regular electric (or gas) dryer - so drying my wife's stretchy sports clothes is allowed. :-) Even most of her sweaters I can dry in this dryer. All of our clothes come out warm and dry but not hot.
Also, our house is one of the most energy-efficient in the USA, and this dryer is a big part of that. Using a regular electric or gas dryer is like leaving a window open half-way for the whole time you are using the dryer. While there isn't one window where the air is coming in, it is coming in around every small crack around every window and door because a regular dryer is constantly sending hot, wet air outside which needs to be replaced (otherwise your house would soon not have any air in it). Think of how much $ you spent for your furnace to heat your house in the winter or your air conditioner to cool your house in the summer, and now you are having your regular dryer throw it all outside. In addition, you've probably noticed how the inside of a regular dryer which hasn't been used recently is cold in the winter and warm in the summer. That's because of air coming in through the dryer vent. More air you have to pay for your furnace or air conditioner to heat or cool.
Whirlpool's ventless, heat-pump dryers don't do any of that since there is no silver duct leading outside. In simple terms, the heat-pump dryers dehumidify the air inside the dryer and the heat from running the dehumidifier warms the clothes. All of the heat and air stays inside the dryer. The water from the clothes is sent down the same drain your washing machine empties into. It is ingenious!
A great extra with a ventless, heat-pump dryer is that you can put it anywhere and not just in a room with an outside wall. A second floor linen closet can become a second floor laundry.
Just once a week, vacuum-out the filter behind the small door at the bottom left of the front of the dryer to get rid of the accumulated lint. It takes me about 3 minutes. (note: Whirlpool, the closing/latching mechanism on the door is a little finicky. I'm sure you can come up with a better design. Put a little effort here.)
Anyway, our Whirlpool ventless, heat-pump dryer has been GREAT for 3 years and still runs like it did when we first got it. I don't ever want to use anything but one like this - and I've been doing our family laundry for 18 years.
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Yes, I recommend this product
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Best Buy EVER!
GoodBuy2018
4/12/2018
I traded in my samsung dryer in because it damaged most of my clothes due to a musty smell I could not remove. With the Whirlpool I have not had that problem.
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Yes, I recommend this product
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Terrible dryer
Lola48
2/24/2018
I inherited this dryer when we bought this apt. This is the worst dryer I have ever owned. After drying two loads the red light goes on indicating the bottom filter needs to be cleaned. It takes forever to dry anything, the normal cycle is useless, have to dry everything on bulky or heavy duty cycle which takes hours. The only reason anyone would purchase this machine is because of the ventless feature which is why I'm stuck with it. There are clearly huge flaws with this dryer, whirlpool should stand behind this product and do something about it.
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No, I do not recommend this product
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Lifestyle Changer
KiawahMike
1/29/2018
Removing the Bosch compact dryer was a joyful day. Clothes come out fresher, less wrinkled, very much less beaten up. Rather than three or four loads a day, everday - now its three days a week. ThankYou Whirlpool for bringing us a lifestyle change!!
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Yes, I recommend this product
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Convenvient and efficient dryer with a few issues
sdpate
1/27/2018
We bought this because it has a lower carbon footprint. While Energy Star worries about the cost of drying a load (less than 1.5 kWh) the real cost of each is increased by the exhaust of heated air from the house, about 2.5 kWh. Admittedly in the south the problem is reversed with heat build up.
That said, the Whirlpool HybridCare vent-less is efficient. It dries the clothes well. As for heat build up, in the heating season we capture the heat. In the summer, we put the ERV on high speed to exhaust the heat.
The motor failed within a month and it took 10 day to replace.
As others have noticed, the inner filter for the condenser is accumulating lint. I expect the service tech will need to clean it every 9-12 months. Definitely a design flaw.
Hopefully those are the only issues.
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Yes, I recommend this product
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Loved it, But Now… Not So Much
TeoNYC
1/7/2018
Like other reviewers here, I have the lint build up behind the non-removable screen. I also had a service call and was also told it couldn't be fixed. Now the dryer takes 2+ hours for 1/2 filled dryer. Recently it just stops half way through drying. I have to let it rest for 20 minutes before it can restart. My Bosch lasted 10 years. This, just 2. Very disappointed about such an expensive purchase.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Help! BEWARE!!!!
SFO/TPA
12/11/2017
I have owned this dryer for 18 months. I was very happy in the beginning. The no vent feature was why I purchased because I live in a high rise with no ability to vent. It replaced a European (Bosch) no vent dryer that only baked the clothes at a very high temperature. I have fastidiously cleaned both vents after each load. Now on the coils behind the lower filter and behind an inaccessible screen, lint is building up. Dryer times are much longer than when first installed. I called for service. The factory authorized repairman contacted Whirlpool tech center asking how to clean the lint on the coils. He was told it cannot be done. I now have an $1800 dryer that is basically useless - it now takes forever to dry to get the moisture removed. I can air dry sheets quicker than the dryer can!
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No, I do not recommend this product
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Dries quickly
Gayle Busy
12/4/2017
Loving this dryer. Great capacity. Looks good as well.
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Yes, I recommend this product
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Excellent Ventless Dryer
Care giver
3/14/2017
Because we couldn't vent outdoors, I bought this two weeks ago. Works great, easy to use and very quiet.
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Yes, I recommend this product
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Whirlpool meets expectations
Bibi
3/8/2017
I have owned whirlpool washers and dryers the past 25 years and this new set once again gets the job done right.
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Yes, I recommend this product
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Love the ventless
Megs
12/19/2016
We have been looking into ventless to get rid of all the lint. This machine does the trick. It runs a little hot for delicate items but once you know you can hang those out.
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Yes, I recommend this product
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Great Idea-Poor Execution
11/1/2016
I like not having to run the vent hose for exhaust. The machine is quite a bit louder then I was led to believe. The moisture and the heat from the machine seemed a little high. Main problem is the quality. Had the machine for over two month's now and it still does operate properly. Several service calls have not fixed the error codes. Now waiting on a part.
Originally posted on Whirlpool.com
No, I do not recommend this product
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